8mbest Responsible Gaming — your safety is our priority
8mbest believes that gaming is a source of enjoyment — but it should never become a problem. Our responsible gaming tools will keep you informed and safe.
Enjoy gaming responsibly with your own and your family's wellbeing in mind.
What responsible gaming is and why it matters
Online gaming is a form of entertainment. However, excessive or uncontrolled gaming can lead to mental, financial and family problems. 8mbest wants every player to enjoy themselves within healthy limits.
Responsible gaming means setting clear limits for yourself before you play — both in terms of time and money. It is not a restriction; it is a conscious decision to stay in control of your own life.
On the 8mbest platform we provide effective tools such as deposit limits, Time-Out, self-exclusion and reality checks. These tools are easy to use and you can activate them at any time.
Remember — gaming is for your enjoyment, not a way to escape frustration or solve financial problems. If you feel gaming is getting out of control, contact our 24/7 live chat support right away.
Warning signs — when it is important to seek help
- You are spending more money than your set budget
- You feel a repeated urge to play in order to recover lost money
- Gaming is causing you to lose focus on family, work or studies
- You feel irritable or anxious when trying to stop gaming
- You are lying to loved ones about your gaming habits
- You are continuing to game by taking on debt or spending your savings
Age verification is required
Age verification is mandatory when opening an account at 8mbest. Only people aged 21 or over are allowed to play games and place bets on the platform.
To keep minors away from gaming, we verify identity documents and take other technical measures.
By accessing this site you confirm that you are 21 years of age or older.
Our protection tools
8mbest provides several effective tools to keep you safe. They are easy to use and completely free.
Set deposit limits
You can set your own daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately; increasing a limit is subject to a safety waiting period.
Time-Out
If you feel you need a break, you can take a time-out ranging from 24 hours to 6 weeks. During this period no gaming activity will be possible on your account.
Self-Exclusion
If you need a longer break, choose self-exclusion. Once activated, your account will be completely inactive for a specified period. Permanent exclusion is also available — contact support to arrange it.
Reality check notifications
You will receive a notification at set intervals reminding you how long you have been playing. This helps you stay aware and take a break at the right time.
Set loss limits
You can set a maximum daily or weekly loss limit in advance. Once you reach that limit, your gaming will be stopped automatically.
Review gaming history
You can view your gaming history, deposit and withdrawal transactions, and a detailed record of wins and losses at any time. Analysing your own habits makes it easier to make informed decisions.
How to activate protection tools
You can activate any protection feature in just a few simple steps.
Log in
Log in to your 8mbest account and go to the profile menu.
Go to Settings
Find the "Responsible Gaming" section.
Choose your preference
Select whichever you need — deposit limit, time-out, loss limit or self-exclusion.
Confirm
Confirm your choice — it will take effect immediately.
If you have any trouble or need further help, contact our 24/7 Bengali live chat support — we are always here for you.
Healthy gaming habits
Following this checklist will keep gaming enjoyable for you at all times.
- Set a budget before you start gaming and stick to it
- Do not think of gaming as a source of income — it is entertainment
- Decide in advance how much time you will spend playing each day
- Avoid gaming when drinking alcohol or under emotional stress
- Make spending time with family and friends a priority
- Take regular breaks and keep reality check notifications turned on
- Do not play in an attempt to recover losses after a losing session
- Do not share your account password with others
- Contact support right away if you feel you need help
Information for parents
If there are children or teenagers in your household, keeping them safe is your responsibility. 8mbest is for players aged 21 and over only. It is important to take some precautionary steps:
Device security
Use a password and screen lock on your smartphone or computer so that minors cannot access it.
Keep your account details private
Never share your login details, payment card or bKash/Nagad PIN with anyone else.
Report any suspicion immediately
If you think someone you know is using your account without permission, notify our live chat support right away.
Know about financial limits and transactions
Staying within financial limits is an important part of responsible gaming. Get to know 8mbest's default limits.
Minimum Deposit
৳100
The minimum deposit amount across all payment methods is ৳100.
Minimum Withdrawal
৳1,000
The minimum withdrawal amount is ৳1,000 and withdrawals are generally processed within 10-45 minutes.
Payment Method
bKash, Nagad, Rocket and Upay — fast and secure transactions through Bangladesh's leading mobile banking services.
Fast Withdrawals
Withdrawals are usually completed within 10-45 minutes. If there is a delay, please contact support.
If you want to lower your deposit limit, you can do it directly from your account settings. Requests to increase the limit take time to process — this is an intentional safety measure.
Need help? We are here for you
If you have any concerns about gaming, there is no reason to feel embarrassed — asking for help is a sign of courage. The 8mbest responsible gaming team is always ready to support you.
Our support team is available 24 hours a day, 7 days a week via live chat in Bengali. From activating self-exclusion to advice about gaming habits — we can help with everything.
Your personal information will remain completely confidential. We do not judge — we only help.
Contact us
Live Chat Support
24/7 support in Bengali — log in to the site and start a chat at any time
Email Support
[email protected] — send any responsible gaming related request here
Support Hours
7 days a week, 24 hours a day — Bangladesh Standard Time (BST, UTC+6)
Self-Exclusion
Request immediate self-exclusion via live chat — it will take effect without any delay
Frequently Asked Questions
Answers to common questions about responsible gaming are provided below.
Enjoy responsibly — 8mbest is with you
Game with enjoyment, stay within your limits, and let our support team know whenever you need help. Visit our FAQ page for more information.